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Lesson · Professional counseling orientation and ethical practice

Counseling Law and Ethics

Ethics tells counselors what they should do; law tells them what they must do. This lesson covers the moral principles behind the ACA Code of Ethics, confidentiality and its limits, duty to warn and protect, privilege, records, minors, mandated reporting, telehealth, boundaries and a step-by-step way to work through ethical dilemmas.

Six moral principlesConfidentiality decisionsKey cases and lawsDecision-making walkthroughLesson plan20-question check

Note: this lesson teaches general principles, not legal advice. Laws differ by state and country. The ACA Code of Ethics was last fully revised in 2014, and a revised code was scheduled for adoption in fall 2026; check counseling.org for the current version.

Start here

Six moral principles

The ACA Code of Ethics names six principles that guide ethical behavior. When the code does not answer a question directly, counselors reason from these. Tap each card.

Trust and its limits

Confidentiality, privilege and their limits

Key terms

  • Confidentiality: the counselor's ethical (and often legal) duty not to share client information without consent.
  • Privileged communication: a legal right that protects client communications from disclosure in court. The client holds the privilege.
  • Informed consent: an ongoing conversation about services, risks, fees, records, technology and the limits of confidentiality.

Common limits

  • Serious and foreseeable harm to self or others
  • Suspected abuse or neglect of a child, older adult or dependent adult
  • A valid court order
  • The client's written consent or request
  • Consultation and supervision (sharing only what is needed)
  • Some insurance and billing requirements

Minors

  • Parents usually hold legal rights to information about minors, but states differ, and some allow minors to consent to certain services.
  • Explain confidentiality and its limits in language the child understands.
  • Work with parents while protecting the trust the child needs.
Practice

Share or protect?

Decide whether the counselor must or may share information, or must keep it confidential.

Know these

Key cases and laws

Case or lawWhat it doesWhat counselors do
Tarasoff v. Regents of the University of California (1974, 1976)Established a duty to warn, then a duty to protect, an identifiable person from a client's serious threat of violence.Know your state's law: some require warning, some permit it, and some allow other protective steps such as hospitalization.
Jaffee v. Redmond (1996)The U.S. Supreme Court recognized psychotherapist–patient privilege in federal courts, including licensed clinical social workers.Assert privilege on the client's behalf when records or testimony are requested.
HIPAA (1996) Privacy and Security RulesProtects health information and gives clients rights to access their records; psychotherapy notes kept separately have extra protection.Give a notice of privacy practices, secure records, share the minimum necessary.
42 CFR Part 2Protects records of federally assisted substance use disorder programs, with strict consent rules.Use Part 2-compliant consent forms before sharing SUD treatment information.
FERPA (1974)Gives parents and eligible students rights to education records.School counselors know which notes are education records and which are sole-possession notes.
Mandated reporting lawsRequire reporting suspected child abuse in every state; many states also require reporting elder or dependent-adult abuse.Report reasonable suspicion promptly; you do not need proof.
Americans with Disabilities Act (1990)Protects people with disabilities, including mental health conditions, from discrimination and requires reasonable accommodations.Make services accessible and help clients request accommodations.
Counseling CompactAn interstate agreement that lets licensed counselors practice in member states through a privilege to practice.Check whether your state and the client's state have joined before practicing across state lines.
Relationships

Boundaries and multiple relationships

Never

Sexual or romantic relationships with current clients, their romantic partners or family members. With former clients, the 2014 ACA Code prohibits these relationships for five years, and even after that the counselor must show they are not exploitative.

Weigh carefully

Nonprofessional relationships, such as attending a client's wedding or living in a small town where roles overlap. Consider benefit and risk, discuss with the client, consult and document.

Gifts and bartering

Consider the relationship, the gift's value, the client's and counselor's motives, and cultural meaning. Bartering is acceptable only if it is not exploitative, the client requests it, and it is accepted practice in the community.

Personal values

Counselors do not impose their values. Referral is for lack of skill, not for value conflicts, and counselors seek training to serve clients they disagree with.

Practicing online

Telehealth, technology and social media

Licensure follows the client

Counselors generally must be licensed (or hold a compact privilege) where the client is located during the session.

Secure platforms

Use encrypted, HIPAA-compliant platforms and a business associate agreement. Plan for emergencies: know the client's location and local crisis resources.

Social media

Keep professional and personal accounts separate, do not friend or follow clients, and never post client stories, even "de-identified" ones.

Artificial intelligence

Do not enter identifiable client information into AI tools without consent and secure agreements. Explain any AI use in informed consent.

Practice

Work through an ethical dilemma

The Forester-Miller and Davis model has seven steps. Use the walkthrough on the example dilemma or one of your own, then compare with the sample reasoning.

Show sample reasoning for the example

Problem: a minor's disclosure of self-harm versus her request for secrecy. Code: confidentiality of minors and its limits, client welfare, parents' rights. Principles: autonomy versus beneficence and nonmaleficence. Consult a supervisor and review school policy and state law. Options: keep it secret (unsafe), tell parents without telling Maya (breaks trust), or assess risk with Maya, plan together how to inform her parents, and build a safety plan. Choose the last option; it protects safety and respects her voice. Document and follow up.

Watch and read

Videos and recent research

Videos and peer-reviewed articles published in 2016 or later. Links need an internet connection.

Videos

Peer-reviewed articles

  • Boulos, N., Mallela, D., & Felthous, A. (2023). Tarasoff in Missouri: The jurisprudence of a mental health provider's duty to warn and protect non-patients of potential risks from patients. Journal of Forensic Sciences, 68(4), 1206–1217.Shows how one state's courts have shaped the duty to warn and protect.https://doi.org/10.1111/1556-4029.15302
  • McTavish, J. R., Kimber, M., Devries, K., Colombini, M., MacGregor, J. C. D., Wathen, C. N., Agarwal, A., & MacMillan, H. L. (2017). Mandated reporters' experiences with reporting child maltreatment: A meta-synthesis of qualitative studies. BMJ Open, 7(10), e013942.What helps and hinders professionals when they report suspected abuse.https://doi.org/10.1136/bmjopen-2016-013942
  • Glueckauf, R. L., Maheu, M. M., Drude, K. P., Wells, B. A., Wang, Y., Gustafson, D. J., & Nelson, E.-L. (2018). Survey of psychologists' telebehavioral health practices: Technology use, ethical issues, and training needs. Professional Psychology: Research and Practice, 49(3), 205–219.Common ethical issues and training gaps in telehealth.https://doi.org/10.1037/pro0000188
For instructors

Lesson plan preview: When ethics and law collide

A ready-to-teach lesson with case debates, a confidentiality sort and an ethical decision-making write-up.

Quick check

Test your understanding

Twenty questions. More in Counselor Exam Prep.

Sources

References

  1. American Counseling Association. (2014). ACA code of ethics. https://www.counseling.org
  2. Boulos, N., Mallela, D., & Felthous, A. (2023). Tarasoff in Missouri. Journal of Forensic Sciences, 68(4), 1206–1217.
  3. Forester-Miller, H., & Davis, T. E. (2016). Practitioner's guide to ethical decision making (Rev. ed.). American Counseling Association.
  4. Glueckauf, R. L., et al. (2018). Survey of psychologists' telebehavioral health practices. Professional Psychology: Research and Practice, 49(3), 205–219.
  5. Jaffee v. Redmond, 518 U.S. 1 (1996).
  6. Kitchener, K. S. (1984). Intuition, critical evaluation and ethical principles: The foundation for ethical decisions in counseling psychology. The Counseling Psychologist, 12(3), 43–55.
  7. McTavish, J. R., et al. (2017). Mandated reporters' experiences with reporting child maltreatment. BMJ Open, 7(10), e013942.
  8. Remley, T. P., Jr., & Herlihy, B. (2020). Ethical, legal, and professional issues in counseling (6th ed.). Pearson.
  9. Tarasoff v. Regents of the University of California, 17 Cal. 3d 425 (1976).

For education. Not legal advice. Consult your state licensing board, an attorney and your supervisor about specific situations.